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Boise Medical Device- Tech Support $16/hr

Aerotek

This is a Full-time position in Boise, ID posted February 5, 2021.

Description:

  • Identify Technical Question From Customers Over The Phone And Through Email.
  • Provide A High Level Of Customer Service And Achieve The Highest Level Of Quality And Solutions For Those Calls
  • Select Best Method To Resolve Issues Being Presented By Customers
  • Identify Any Issues And Take Action To Inform Appropriate Department And Team
  • Maintain Compliance And Policies Including Privacy And HIPAA As Well As Other Regulations
  • Handling Calls With Empathy And Support
  • Utilize A CRM System To Update Information From The Customers

Qualifications:

  • HS Diploma
  • 1 Year Of Previous Customer Service Experience, Preferably In Healthcare Setting
  • Microsoft Office, Computer Skills, Must Be Able To Talk And Type At The Same Time
  • Huge Plus If Someone Has Medical Terminology Or Diabetes Care Knowledge

Located in Boise, ID 83702

Schedule: 24/7 location however some flexibility in shifts.

Pay $16/hr

About Aerotek:

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek’s 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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