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Junior IT Support Specialist

Eliassen Group

This is a Full-time position in Meridian, ID posted April 8, 2021.

Are you just starting out in your IT career and looking for an opportunity to utilize and build your skills? A+, Network+, or Sec+ certification required to start. This opportunity grants exposure, the opportunity to interact with other team members, such as network services, software engineering, andor applications development, to restore services andor identify and correct the core problem. Rate 20.70 hr Responsibilities of the Junior IT Support Specialist Conduct Tier 1 analysis for Service Desk escalation, open and close tickets, correlate events and incidents for management of Information Technology Services Provide Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization’s products and services Maintains network diagrams and circuit records. Instructs users in the use of PCs and networks May perform basic PC, PBX, and network software programming Interacts with other team members, such as network services, software engineering, andor applications development to restore services andor identify and correct the core problem Requirements of the Junior IT Support Specialist A+, Network+, or Sec+ certification required Keywords Junior IT Support Specialist, A+, Network+, Sec+, Secret Clearance, Service Desk Job ID 348723 About Eliassen Group Eliassen Group provides strategic consulting and talent solutions to drive our clients’ innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach. Eliassen Group is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a 1,000 referral check!

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