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Patient Access Specialist | Centralized Call Center, Swing Shift and Weekends

St. Luke's Health System

This is a Full-time position in Boise, ID posted May 23, 2021.

**Overview**St.

Luke’s Health System in **Boise** is seeking a _Patient Access Specialist_ to join our **Connect team.**Connect is a health care Contact Center, located in downtown Boise.?We?are?the gateway to our patient’s healthcare experience.

We provide?a variety of services which include, phone?scheduling and pre-registering patients?for?clinics?and imaging centers,?insurance authorizations, referral management, community services?and surgery scheduling services.?Each day over 250 + Connect Specialists navigate patients, families,?and providers across the health care?continuum.These roles are high contact on the phone and online with customers and providers.

Attention to detail and utilizing multiple applications simultaneously are equally important skills.**Shift: We have** **day/early evening and weekend** **shifts** **available.****Responsibilities**+ Supports an exceptional experience through all customer interactions, ensuring professional, timely and accurate communication
– both verbally and in writing.+ Supports a perspective payment program by communicating organization policies, financial options, explaining insurance coverage/non-coverage.+ Utilize a variety of technology, tools, and resources to support departmental workflows.+ Performs one of the following workflows with attention to detail, accuracy and efficiency:+
– Call front lining+
– Patient Registration+
– Scheduling+
– Referral Coordination+
– Order Transcription+
– Pre-Authorization+
– Benefit Verification+
– Patient Obligation Estimates+ Performs other duties as assigned.**Qualifications**+ Education: High School Diploma or equivalent.+ Experience: 1 year relevant experience.+ Licenses/Certifications: None**Why St.

Luke’s**A strong, talented staff is at the heart of St.

Lukes Health System.

We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers.

We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.About BoiseKnown as the “City of Trees,” Boise (oise.org/) is Idaho’s capital city—both a cultural center and a playground for those who love the outdoors.

A vibrant downtown (rg/) area affords fine dining, theatre, music, and college and semi-professional sports.

Downtown Boise’s main attractions include theIdaho State Capito (daho.gov/about/) l, the classicEgyptian Theatre (et/) , the Boise Art Museum (oiseartmuseum.org/) , Julia Davis Park (ityofboise.org/parks-and-facilities/parks/julia-davis-park/) andZoo Boise (rg/) .

The Greenbelt (ityofboise.org/parks-and-facilities/parks/greenbelt/) follows the beautiful Boise River corridor for more than 30 miles, and the Boise foothills (idgetorivers.org/) are home to miles of hiking and biking trails.**Learn more about what the City of Trees has to offer you:**St.

Luke’s Health System (tlukesonline.org/) _|_ Boise Convention and Visitors Bureau (oise.org/) _|_ Boise Parks and Recreation (ityofboise.org/parks-locations/) _|_ Boise Museum Association (oisemuseums.org/museums.asp?cat=2) _|_ Boise Music Festival (om/boise-music-festival-guide/) _|_ Boise Philharmonic (oisephilharmonic.org/) _|_ Downtown Boise Restaurants (owntownboise.org/index.cfm/members/merchant_listings?class=2) _|_ Boise Valley Economic Partnership (vep.org/) _|_ Hyde Park events (orthend.org/) _|_ Treefort Music Festival (om/) _|_ First Thursdays (owntownboise.org/index.cfm/events/dba_events/first_thursday) _|_ Alive After Five (owntownboise.org/index.cfm/events/dba_events/alive_after_five) _|_ Capitol City Public Market (om/) _|_ Runs and Triathlons (mcatvidaho.org/races-fun-runs/) _|_ Shakespeare Festival (dahoshakespeare.org/) _|_ Sawtooth National Forest (s.usda.gov/sawtooth/) _|_ Visit Idaho.org (isitidaho.org/)_*St.

Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law._**Category** _Admin/Clerical/Customer Support_**Department** _8004-ST LUKES CONNECT_**Position Type** _Full-Time_**Work Schedule** _VARIABLE_**Location Name** _800 E.

Park Blvd., Boise, ID_**Requisition ID** _2021-43918_

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