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Behavioral Health Care Management Nurse – – Remote in WA, OR, UT, or ID!

Regence BlueShield of Idaho, Inc.

This is a Full-time position in Boise, ID posted May 27, 2021.

Regence Behavioral Health Care Management Clinician

Remote within WA, OR, ID, or UT. Candidates outside of these states will not be considered.

Are you a Registered Nurse or Social Worker that has a passion for making a difference? At Cambia, our values are fundamental to achieving our Cause of transforming the health care industry. They guide our actions and bring diverse perspectives together to improve the health care journey better for those we serve. All eight values are equally important and linked to the others: Empathy, Hope, Courage, Trust, Commitment, Collaboration, Innovation, and Accountability. These values are not just words on paper – we live them every day.

In this position, you will provide clinical care management (such as case management, disease management, and/or care coordination) to best meet the member’s specific healthcare needs and to promote quality and cost-effective outcomes. You will also oversee a collaborative process with the member and those involved in the member’s care to assess, plan, implement, coordinate, monitor and evaluate care as needed.

Responsibilities

  • Responsible for essential activities of case management including assessment, planning, implementation, coordination, monitoring and evaluation.

  • Assessment: collection of in-depth information about a member’s situation and functioning to identify individual needs.

  • Planning: identification of specific objectives, goals, and actions designed to meet the member’s needs as identified in the assessment.

  • Implementation: execution of the specific case management activities that will lead to accomplishing the goals set forth in the plan.

  • Coordination: organization, securing, integrating and modifying resources.

  • Monitoring: gathering sufficient information to determine the plan’s effectiveness and the evaluation phase should determine the effectiveness of reaching the desired outcomes. Applies clinical expertise and judgment to ensure compliance with medical policy, medical necessity guidelines, and accepted standards of care. Utilizes evidence-based criteria that incorporates current and validated clinical research findings. Practices within the scope of their license.

  • Consults with physician advisors to ensure clinically appropriate determinations.

  • Serves as a resource to internal and external customers.

  • Collaborates with other departments to resolve claims, quality of care, member or provider issues.

  • Identifies problems or needed changes, recommends resolution, and participates in quality improvement efforts.

  • Responds in writing or by phone to members, providers and regulatory organizations in a professional manner while protecting confidentiality of sensitive documents and issues.

  • Provides consistent and accurate documentation.

  • Plans, organizes and prioritizes assignments to comply with performance standards, corporate goals, and established timelines.

Minimum Requirements

  • Knowledge of health insurance industry trends, technology and contractual arrangements.

  • General computer skills (including use of Microsoft Office, Outlook, internet search). Familiarity with health care documentation systems.

  • Strong oral, written and interpersonal communication and customer service skills.

  • Ability to interpret policies and procedures, make decisions, and communicate complex topics effectively.

  • Strong organization and time management skills with the ability to manage workload independently.

  • Ability to think critically and make decision within individual role and responsibility.

Normally to be proficient in the competencies listed above

Behavioral Health Care Management Clinician would have a/an Associate or Bachelor’s Degree in Nursing, Social Work, or related field and 3 years of case management, utilization management, disease management, or behavioral health case management experience or equivalent combination of education and experience.

Required Licenses, Certifications, Registration, Etc.

  • Must have licensure or certification, in a state or territory of the United States, in a health or human services discipline that allows the professional to conduct an assessment independently as permitted within the scope of practice for the discipline (e.g. medical vs. behavioral health) and at least 3 years (or full time equivalent) of direct clinical care. RN, LCSW, or LCISW preferred.

Must have at least one of the following:

  • Bachelor’s degree (or higher) in a health or human services-related field. MSW preferred.
  • Registered nurse (RN) license (must have a current unrestricted RN license for medical care management). Psychiatric RN preferred.
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