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Director of Medical Specialty Division

Kootenai Health

This is a Full-time position in Coeur d'Alene, ID posted February 2, 2021.

Kootenai Health, located in Coeur d’Alene, ID, is hiring a Director of the Medical Specialty Division!

If you are passionate about coaching forward-thinking, engaged clinic leaders, implementing and optimizing service lines, and thinking strategically about the future to ensure the success of your clinics and patients, we have the perfect position for you. Kootenai Health is seeking a Director of the Medical Specialty Division to lead fast-paced and cutting-edge clinics within our organization.

As the Director of the Medical Specialty Division, you will:

  • Be responsible for driving the strategy and performance of the medical specialty practices division at Kootenai Clinic, aimed at ensuring strong and sustained service relationships with referring providers
  • Have direct responsibility for leading clinic operations in medical oncology, endocrinology, gastroenterology, infectious disease, nephrology, neurology, wound care, rheumatology and sleep medicine practices, and additional clinical practices that may be added to the division in the future
  • Function in a dyad leadership structure with one or more clinical division directors (physician leaders) to implement standardized practices consistent with the organization and across locations
  • Lead, direct and inspire high functioning clinical care teams to exceed the expectations of patients and providers
  • Coach to managers and supervisors on best practices to serve our patients and most efficiency aid and enhance practice performance
  • Develop and report on metrics for measuring practice performance internally and against industry benchmarks

Some of the core focuses of this role include;

  • Ensuring ongoing physician, staff and patient satisfaction by implementing relational management strategies that increase access and success
  • Understanding essential inputs and activities that drive the operational and financial results of the clinics supported
  • Identifying and managing areas of opportunity within payer contracts to provide better care and reduce costs
  • Completing sensitivity analysis to optimize clinic operations

To be successful in this role, you will need:

  • Bachelor’s degree required; Master’s degree in business, healthcare administration or public administration highly preferred
  • CMPE or FACMPE certification through Medical Group Management Association preferred
  • Minimum seven years of experience and demonstrated performance in clinical practice management
  • Ten years of experience in a professional business environment, preferably in healthcare
  • Working knowledge of value improvement and management system principles, and experience in leading change
  • Strong knowledge of physician practice financial administration and payer reimbursement
  • Demonstrated ability to work in a collaborative, dyad management structure with one or more physician partners
  • Strong knowledge of legal issues relating to hospital-employed physicians
  • Excellent organizational skills with attention to detail and the ability to plan, implement and manage multiple projects

Kootenai Health will ensure your success by providing you a robust leadership orientation program, access to Organizational Development, and co-workers who are knowledgeable and invested in your success.

Kootenai Health has a lot to offer you, including:

  • An engaged, knowledgeable Clinic Team.
  • Expanding departments with room for future career development and continuous learning opportunities.
  • Magnet Status – Kootenai has maintained MagnetTM status since 2006. This designation is nursing’s top honor, accepted nationally as the gold standard in nursing excellence!
  • Level II Trauma Center- Kootenai Health has achieved a Level II Trauma designation, verified by the American College of Surgeons Committee on Trauma.
  • Mayo Clinic Care Network- Kootenai Health is a member of the Mayo Clinic Care Network (MCCN). As part of the Mayo Clinic Care Network, Kootenai Health staff have access to Mayo Clinic’s knowledge and expertise.
  • Gallup Great Workplace Award – This award recognizes companies for their extraordinary ability to build an engaged workplace culture.

Kootenai Health has a solid reputation in the Pacific Northwest and has a rich history that spans nearly 60 years of innovation, achievements, and benchmarks in healthcare. The organization provides a comprehensive range of medical services, our main campus is located in Coeur d’Alene, Idaho, and includes a 330-bed community-owned hospital. Kootenai Health is accredited by DNV and holds Magnet Designation for nursing excellence. We have been recognized among large employers as the No. 1 Best Place to Work in Healthcare by Modern Healthcare magazine, and are regularly recognized by Cleverly and Associates for providing value to our community. We offer an excellent tuition reimbursement program, wellness program, and on-going educational classes to all of our employees. If you want to love where you work and live, check out Kootenai Health. As your next employer, we are excited to offer you:

  • 100% employer-paid health insurance premiums for full-time employees. Part-time employees pay only a small portion a month for medical, dental and vision coverage
  • Access to tuition reimbursement
  • 457 investment plan through Fidelity with a match of 3-6% based on years of service and a defined contribution account which puts 2% of annual income into a retirement account
  • Employee child daycare – within walking distance
  • On-site learning through the Organizational Development department and teaching modules
  • Competitive salaries
  • Robust and incentive-driven Wellness Plans
  • Full-spectrum employee reward, recognition, and retention programs, including outstanding employee development, training, and educational opportunities
  • And much more!

If you have questions, please contact Kelly Wolfinger at

We look forward to getting to know you better!

Location: Kootenai Health · Kootenai Clinic – Administration
Schedule: Full Time, Days

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