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Pharmacy Technician-Corporate Pharmacy Systems

Albertsons Companies

This is a Full-time position in Boise, ID posted May 25, 2021.

Pharmacy Technician Department Specialist II-Pharmacy Systems

Purpose of Job :

This position is responsible for support and development functions within the Pharmacy Systems Department in Boise, ID This includes, but is not limited to, performing Tier 2 business support to store teams running the EPS pharmacy management system, being a liaison to IT support at both the Tier 2 and Tier 3 level, testing EPS development releases, potentially working on EPS requirements and Development Releases as part of a project team, capable of performing user acceptance testing on EPS, writing test plans, and miscellaneous other tasks as assigned by Pharmacy Systems team management.

Job Responsibilities :
Customer Service Answer EPS Procedural Questions Troubleshoot Procedural questions vs.

Software Errors Performing Tier 2 Business support via direct store calls, call escalations from the Tier 1 help desk, and from other central support areas.

Communications with store teams regarding program enhancements.

Surveying stores via phone for EPS Support reasons Perform testing on EPS release cycles Support other central support areas on EPS functions Must possess excellent EPS testing skills Must be able to effectively write a test plan for use by other individuals Must demonstrate competence and desire to be part of a development team project
Specialized Skills:
Must be proficient in the operations of EPS Problem solving skills Excellent verbal and written communication skills Familiar with Microsoft Office Tools such as Excel, Word, Power Point, and Access Self Starter Able to multi-task Must provide excellent customer service Should be able to type proficiently (greater than 40 words per minute) Should have a strong interest in working with IT and related fields Should have some EPS testing experience Must have a strong understanding of Pharmacy Operations
Education/Experience:
High School diploma or equivalent.

Licensed Pharmacy Technician Certified Pharmacy Technician, tech specialist preferred, but not required.

Must have knowledge of the EPS pharmacy application with a minimum of 4 years’ experience.

2 years’ experience in Pharmacy Central Support preferred
Physical Environment:
Should be able to lift and carry items weighing up to 20lbs.

Must be able to sit or stand for periods of time up to 8 hours.

Albertsons Culture Principles

Compassion: We always treat each other with kindness and respect

Team: We always support and recognize each other

Inclusive: We always value everyone’s perspective

Learning: We always strive to grow and develop ourselves and others

Competitive: We always act with integrity to win over the customer

Ownership: We always take actions to drive our success

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is one of the largest food and drug retailers in the United States.

Albertsons Companies operates stores across 34 states and the District of Columbia under 20 well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, and Carrs.

Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood.

In 2019 alone, along with the Albertsons Companies Foundation, the company gave nearly $225 million in food and financial support.

These efforts helped millions of people in the areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.

 

Albertsons Companies is proud to be an Equal Opportunity Employer (MFDV).

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job.

All employees must comply with Company policy and applicable laws.

The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

 

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