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Billing Coordinator


This is a Full-time position in Boise, ID posted February 4, 2021.


Respond to phone calls from medical and support personnel requesting medical records or patient identification to be read from the record. Log medical record requests into MRO database. Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Scan medical records into MRO database. When required, respond to walk-in customers requesting ROI information and log information provided by customer into MRO database. If necessary, respond and process requests from physician offices on a priority basis and fax information to the physician office. Comply with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Escalate issues to manager that delay timely release of records.


medical record, medical insurance, medical insurance billing, medical terminology, healthcare industry

Top Skills Details:

Medical records, release of information, medical terminology, insurance specialist

Additional Skills & Qualifications:

High School Diploma/GED. Previous Release of Information in the Medical Record field required. Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrated success working in an environment that requires attention to detail. Proven track record of dependability. Prior work experience in Release of Information is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred.

Experience Level:

Intermediate Level

About Aerotek:

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek’s 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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