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IT Technical Analyst

Apex Systems

This is a Full-time position in Meridian, ID posted July 20, 2021.


The IT Technical Analyst is responsible for analyzing the success criteria defined by a project team/stakeholder and using that information to establish which IT engineering activities are necessary to meet the projects goals and objectives.  This role will partner with Program Managers to coordinated management of those activities and may also act as an engineering contributor driving the execution of activities as needed.

Key IT Technical Analyst Responsibilities

  • Assess Infrastructure Projects (current state and future state) and utilize assessment team members to perform gap analysis.
  • Synthesize and analyze information from various sources to identify trends, opportunities, and risks.
  • Lead requirements analysis, validation, and verification, ensuring requirements are complete, consistent, and concise.
  • Partner with various teams to identify key information gaps and share that information.
  • Identify user journey’s, epics, and stories that delivery solutions per success criteria.

Additional Responsibilities (as coordinated with PMO):

  • Communication Management:  Ensures timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of program information.
  • Scope / Change Management: Controlling what is included and not included in the program while ensuring all work required to complete the program is successfully included.
  • Solution Architecture: Ensures that the solutions meet success criteria. 
  • Quality Management: Ensures that the program will satisfy the needs for which it is was undertaken.
  • Schedule Management: Ensures coordinated scheduling of activities, such as testing.
  • Risk / Issue Management: Identification, analysis, responding to and tracking program issues and risks.

Essential Job Functions:

  • Strong attention to detail.
  • Strong analytical and quantitative skills.
  • Strong interpersonal, written, and verbal skills.
  • Enjoys being in a challenging environment and acting as a change agent of new ideas.
  • Work in conjunction with Program Managers, cross functional IT managers and subject matter experts (SMEs) to define project and program requirements.
  • Work closely with the project team for process engineering, requests, and operational issues.
  • Responsible for ensuring documentation and appropriate signoffs of project deliverables.
  • Support/Manage user acceptance testing across functional teams.
  • Coordinate and communicate effectively across project teams.
  • Perform other duties as assigned.

Required Knowledge, Skills and Abilities:

  • Strive to be someone who can help advance our Product & Technology strategy and challenge others in the organization toward change.
  • Demonstrated ability to establish credibility and rapport with engineers and management for both technical and non-technical team members.
  • Ensures that all project related documentation is created following defined standards.
  • As directed, performs risk assessments, and develops risk mitigation and contingency plans throughout the life of the projects and programs. Leads problem resolution as issues arise.
  • Experienced and knowledge around Infrastructure engineering lifecycle and Agile Projects.
  • Experience and knowledge around Infrastructure projects (network, servers, cloud, etc.)
  • Ability to take on difficult and sometimes ambiguous challenges.
  • Ability to manage multiple assigned tasks and prioritize work efforts to accomplish most critical task first and meet deadlines. Ability to maintain confidentiality of all information.
  • Ability to deal with multiple concurrent projects and their shifting schedules and changing priorities.
  • Demonstrable knowledge of Microsoft Office products, including Word, Excel, Outlook, Visio, PowerPoint, and Project.

Minimum Required Education, Training and Experience:

  • Associates degree in a Business/Technical discipline or equivalent work experience.
  • Minimum 1-3+  years of associated work experience.
  • Evidence of having strong attention to detail.
  • Evidence of career advancement and ability & willingness to take on responsibilities above and beyond your prescribed role.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178

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