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Member Engagement Product Manager (Remote)

Change Healthcare

This is a Full-time position in Pocatello, ID posted February 5, 2021.

The Product Manager will work through each stage of the product lifecycle, building proficiency in developing and executing strategies based on market needs and profitability managing product(s). This role manages a suite of products or has a singular focus on a more complex product. This Product Manager will play a critical role in delivering the next generation of products to support accelerated market growth while protecting attrition from current portfolio. This position will be responsible for guiding the success of a new product funnel and leading cross-functional teams responsible for development and deployment. This position is an important organizational role that will set strategy, roadmap, and feature definitions for Government Services Member Engagement products at Change Healthcare.

What will be my duties and responsibilities in this job?

  • Explains to peers and stakeholders how the product maps to overall business strategy; Articulates the role the product plays in delivering on the vision; Work output considers regulatory environment, sales, digital experience, and channel

  • Develops an understanding of important issues in industry, current competitors and the key differentiators that distinguish us in the marketplace and how it impacts product; Develops opinions based on research and understanding and communicates to appropriate party; Leverages data to clearly articulate customer problem/story

  • Completes all relevant steps and documents decisions clearly; Defines and writes more detailed product requirements based on high-level requirements; Works with cross-functional teams to execute; Participates in pilots and beta groups to validate requirements; Takes feedback and works closely with customers to problem-solve and translate feedback into opportunities (Ideate); Is able to describe learnings to peers; Documents and communicates market problems, characteristics and needs to applicable stakeholders; Develops use-case scenarios to illustrate user/market requirements

  • Researches market within own area of expertise; Understands how the trends relate to and inform opportunities specific to their product/service area. Identifies key competitors and understands their position and strategy; Understands the differences between qualitative and quantitative information

  • Articulates basic profit & loss drivers; Understands targets and how profit & loss elements roll into business case; Understands the elements of the cost/benefit analysis stage and who to partner with to complete; Deepens participation as they progress

  • Compiles analyses to inform capital requests; Submits capital requests on time with appropriate information

  • All other duties as assigned

  • What are the requirements needed for this position?

  • Minimum of three years of relevant experience in a similar position, preferably in a matrixed environment

  • Experience in a Product Management environment or relevant experience.

  • Bachelors Degree required

  • What critical skills are needed for you to consider someone for this position?

  • Knowledge of Agile principles and process

  • Outstanding verbal and written communication skills

  • Strong understanding of cloud technology fundamentals is highly preferred

  • Familiarity with IT practice management

  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate new opportunities

  • Works well with internal teams, including developers, engineers, architects, quality assurance and operations

  • Communicates effectively to ensure requirements are fully understood and that implementation plans match expectations

  • What are the working conditions and physical requirements of this job?

  • General Office Demands

  • How much should I expect to travel?

  • Less than 10%

  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement

  • Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

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